Corporate Box Lunches
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Catering Policies

The success of your event is very important to us and so we strive to provide you with the same consistent, excellent service by following all of the below standards:

CANCELLATION POLICY: We understand that things do not always work out as planned. However due to time, cost, dedication to your prior planned project, and reservations of dates/venues/etc., non-refundable booking fees will be forfeited in the event of cancellation. Clients who have not paid a booking fee or deposit of any sort may be subject to a fee. See “Booking Fees, Billing & Payments” section below for more information.

If the Customer cancels the event for any reason less than 14 days prior to their date, then the Customer shall forfeit all sums paid up to and including the date of written notification of cancellation. There shall be no refunds of any monies paid back to client as understood in their contract for services.

DELIVERY: Deliveries are available throughout Central and Eastern Kentucky for a fee. This fee varies according to the distance traveled, date and time of the delivery. Please call our catering office at 859-266-6661 for more specific costs or information.

DISCOUNT POLICY FOR NOT-FOR-PROFITS: The staff at Seasons Catering values the mission of local non-profits. In fact, our corporate view is that a community is only as strong as its weakest link. Without question, it is local non-profits who address ways to strengthen these links and we are very thankful for all that they contribute toward this cause. Because of the nature of our industry, we are afforded the opportunity to support many local non-profits who utilize food services, and we do so as often as circumstance allows. However, over the years, the amount of requests that we have received for discounted or donated catering services has been intense, and offering some groups discounts and not others have reflected negatively on our company, prompting us to create new policy as a standard of expectations regarding fair treatment and consistent pricing for all of our clientele. Seasons Catering has pledged to treat all of our potential clientele with the same level of respect, the same consistent pricing, and an equal commitment toward creating the best events possible, regardless of one’s financial status or capability. While we are not able to offer a discount for services, we are willing to honor any current tax exempt status and will work alongside of you tirelessly to help make your event as impressive and successful as possible. We further committed to trying very hard not to turn anyone away when working with lesser financially capable groups who may have limited (yet reasonable) budgets. If you are willing to work with us, we are very willing to help by working with you!

PICK UP ORDERS: Whether ordering for a party of two, a picnic basket or box lunch, a celebration cake or one of our special menu dishes, our team of experts can assist with your request and have the order ready for pick up at your convenience. There are no minimum or maximum orders for pick up requests. And we are happy to always provide any heating or special instructions for those who are picking up early. In order to fulfill orders and meet all your expectations, please call ahead at least 48 hours to ensure availability.

EQUIPMENT RENTAL/TENTING: Whether you need chairs and tables for a small outdoor gathering, or a tent for an outside wedding reception, Seasons works with the area’s finest rental contractors and will be happy to assist with any rental details that your event may require.

LICENSING: Seasons Catering is a professional, fully-licensed and insured Corporation providing full-service, off-premise catering and alcoholic bar and beverage services across the Commonwealth of Kentucky.

EVENT PLANNING: Our special event professionals will be delighted to provide assistance in planning all aspects of your function. We can assist with site selection, decor and menu planning, floral arrangements, elegant ice sculptures, entertainment, transportation, and invitations, along with any other service needed to complete your special occasion.

EVENT SITES: We have many years of experience working with the area’s finest venue locations. As an approved caterer for most venues, we have the knowledge to design floor plans and other creative ideas to make your event unique. Here is a list of places that we work regularly. If a venue that you are interested in is not on the list, please feel free to inquire with one of our event planning staff, 859-266-6661.

FLORAL DESIGNS: Seasons Catering is more than happy to assist with event decor, including creation of beautiful floral masterpieces or simple cocktail-style arrangements for all of your floral needs. Any decorative item is simply included on your final catering invoice.

SPECIALTY & WEDDING CAKES: We use only the freshest, finest ingredients when we prepare our specialty desserts and cakes. These are always made to order, always fresh, and never frozen. Call or email us to inquire about customized orders!

GUARANTEE POLICY: Seasons requires the lowest number of expected guests for each function to be submitted to our catering office no later than ten days prior to the event. After this point, your guest count may only increase. A guaranteed guest count must be confirmed seven days prior to the event with all necessary paperwork and payment concluded.

SALES TAX: Kentucky sales tax of 6% must be applied to all orders and catered functions. If your organization is tax-exempt, please notify our catering office by submitting your tax ID certificate. ‘Attention: Accounts Payable’.

BOOKING FEES, BILLING & PAYMENTS: A non-refundable booking fee of 25% of the estimated total invoice is required to reserve your date with Seasons Catering, which will all be applied to the final invoice. All final payments (with exception of additional bar related fees and/or overtime) must be received no later than seven (7) business days prior to the event date. Bar beverages by the glass and any overtime, if applicable, are due at the conclusion of the event via check or cash. We understand that situations beyond anyone’s control sometimes require a necessary change of plans. However, due to reservation of your date (meaning that we no longer accept new business opportunity), scheduling of staff, prior time investment, and other potential expense related to your event, booking fees are not refundable.

NON-SUFFICIENT FUNDS (NSF Fees) & RETURNED CHECKS: Any payment that is returned due to Non-Sufficient Funds (NSF), will incur a $50.00 non-refundable processing fee to the Client. Seasons Catering is assessed a fee for every NSF item that is encountered and must pass these costs along for all unpaid, returned payments. Any client who chooses to pay via check acknowledges and accepts these terms in order to utilize this payment option. Terms are posted via the website, in conspicuous places at our place of business, and on all invoices.

LEFTOVER FOOD: When catering to our clients, we ensure that the food temperature and holding will be held to the best possible standard during your event. Should there be more food than your guests consume, we are happy to leave it for you upon request (and if you provide containers to leave the items in). However, we CANNOT be responsible for food conditions left for the client post our departure. A waiver release must be signed for this purpose.

STAFFING: Our catering staff are professionals and are fully trained to handle all of the necessary details of your event, leaving you free to enjoy yourself and be a guest at your own party! Our associates are available for event set-up, replenishing of food or stations, bartending, assisting with any guest’s needs and necessary clean-up. For evening events, associates are available for a maximum of five hours upon arrival at the event site. During business hours, our associates are available for up to four hours. If additional time is necessary (overtime), additional charges will be applied to your invoice.

CONSULTATION: We encourage all of our valued clients to call our catering office to arrange a complimentary consultation to discuss all the details of your upcoming event. We would love to offer you a tour of our facility and show you behind-the-scenes of our operation. It’s also a wonderful time to meet our team of associates. Our professional event planners are available Monday through Friday, from 9:00 AM to 4:00 PM, every hour on the hour. If you require a weekend day or a different time, feel free to contact us, we will be happy to arrange a time best suited for your schedule.

GRATUITY: We do not require gratuity of any type, for any of the services that we provide regardless of size, location, type of service, or product served. While we obviously very much appreciate any gratuity that our clients might like to provide, this is always left entirely to the clients’ discretion.

Google Reviews

Review Us

  • 5 star review  The team at Seasons was so on top of everything throughout the whole night and I didn’t have to think about a single thing! The food was absolutely AMAZING! We... read more

    thumb Abigail King
    January 3, 2021

    5 star review  Kellie and her team are an absolute dream to work with here at Warrenwood. They are very professional and the food is delightful, with tons of variety. Another... read more

    thumb Warrenwood Manor
    December 27, 2020
  • 5 star review  Kellie and her team are amazing to work with. From initial contact through delivery, I can see (from states away) the exceptional care and effort Seasons put into making... read more

    thumb Lexington Mini Storage
    December 22, 2020

    5 star review  Our family ordered Seasons Catering for our Thanksgiving Dinner. Communication and pickup were seamless. The food itself was delicious and a nice variety for everyone’s different tastes. The heating instructions... read more

    thumb Caitlin High
    December 5, 2020
  • 5 star review  My husband and I are wedding photographers (Keith & Melissa Photography) and are always happy to see Seasons on the vendor list! Gorgeous ice sculptures!

    thumb Melissa Russell
    November 28, 2020

    5 star review  Seasons Catering Rocks!! I wanted something more than a cold sandwich box lunch for honoring our prayer partners at church! We ordered chicken apricot with mashed potatoes and... read more

    thumb Denisa Cooper
    October 12, 2020
  • 5 star review  The only part of planning the wedding during a pandemic that was easy, was working with Kellie. She is very quick to respond, extremely professional and the food was delicious. She... read more

    thumb Traci Goodlett
    September 21, 2020

    5 star review  I really enjoyed working with Kellie - from initial communication, to the tasting, to the day of the event, she did a great job! She is excellent at her job... read more

    thumb Hannah Tygart
    August 20, 2020
  • 5 star review  We had a great experience with Kellie from Seasons! She is personable, thoughtful, and professional. We changed the menu several times and she was very accommodating. Overall, the food was... read more

    thumb Grace Phillips
    July 5, 2019

    5 star review  Seasons catering catered our wedding on October 6, 2018 and they did a PHENOMENAL job! We were so impressed with how efficient, professional and how amazing the food was. We... read more

    thumb Laura Brown
    October 8, 2018

Testimonials

I am not a big review writer at all, however in this case I am compelled to get our experience out there with Seasons Catering. I also want you to know that prior to engaging Kellie and Seasons, I did not know them at all. We were looking for a caterer to help create a magical evening for our son’s rehearsal dinner. I looked at several catering websites and Seasons was one of them. Even their website is very professional and I remember thinking…. If they can live to the hype that they claim in this video, they are the right choice. It turns out in hindsight that they exceeded those early expectations. After speaking with Kellie initially, I remember getting off the phone thinking “these folks get it!, they are the one”.

 

Everything in the planning stage was so well done. Kellie was all about creating what we wanted, not what was easier for them. She was incredible with her attention to detail on all points and helped create a perfect plan to make the evening special. Her prices were very fair and the selection was incredible. She was so easy to work with and was flexible to whatever we needed. Through the whole experience, nothing was ever a problem for Seasons.

 

The event was a hit. We utilized many of Seasons services including their sister company who creates incredible ice sculptures. Here is the most important part. All of the key points that you want in a caterer for me rates at 15 on a scale of 1-10. The food selection was marvelous. There is nothing that you could think of they don’t have and they rocked it. The food was so delicious. Even the next day at the wedding I had several guests remark how good everything was. Seasons goes to great lengths to present the food beautifully. On the day of the event, we had to deal with spring weather in the Bluegrass and had to change the whole set up. Not an issue for Seasons! They reworked the buffet line and it was just right. Chef Michael and his team were on point every step of the way. Obviously, the service has to be right and it is one of the many things that Kellie insures is on point. Her entire team was attentive, friendly and always present to take care our guests. The guests that gathered at the bar did not want to leave largely in part to the two bartenders working the event. Their wonderful personalities added to the ambiance of the evening. Again, everything was on point from start to finish. First-class.

 

The whole Seasons experience is in large part to their leader Kellie. I so appreciate a person who goes the extra mile. She goes further than that. She is always out ahead of you making sure all that is important to you is well executed. Kellie made several site visits to our venue including setting up the bar herself the night before even though I had taken that part out of the plan. She knew that I would have my hands full and she wanted it done right, so she came over on her own time and did it. After the party, I insisted she put that charge back on the bill because I was so grateful she knew what to do. I was so impressed and grateful for her level of commitment. She is one of the most positive, no drama people I have ever met and that again was consistent the whole way through. Here is the last thing I will say. In my opinion, you need not look any further. This is your caterer, not only for the event you are planning but for the future too. They will earn your business. If for any reason you are still up in the air, please get my number from Kellie and call me. This review is already too long but there is so much more to tell and I would gladly do that for Seasons. This is your team, you will be very happy.  

Thank you so much! Seasons Catering has made my semester so much easier with managing dinners every week!

— Jena W., Phi Mu

A big thank you to Seasons Catering! We have had nothing but exceptional service each time we have chosen to us your catering service. The food, the presentation, and the timely delivery has always been A-1. Thank you!

— Lisa G., Members Heritage Credit Union

Just wanted to let you guys know how happy we are with everything! Food was wonderful and all of you are awesome to work with! Will definitely recommend to everyone! Thank You!

— Carissa N., Integrity/Architecture, PLLC

Thank you so much for your help in planning the catering for my daughter’s Halloween wedding. We were very pleased with everything. The staff was very professional and accommodating – never really noticed their presence making for a stress-free experience! The ghost ice sculpture was a hit and made my daughter’s candy table a definite focal point.

— Leslie C.

Kellie: Just wanted to thank you for the beautiful and tasty food for our daughter’s wedding reception June 27th. The ice swan was gorgeous! The staff was awesome!!! Very courteous and helpful.

— Melanie L.

Through all the last minute decisions, lateness, inability to get in the facility and so on, you were absolutely amazing. Thanks to all of you for your service, patience, dedication and perseverance. I greatly appreciate everything. Also, I will recommend you to anyone that needs your services. Thank you!

— Patricia A.

Phone: 859.266.6661

Lexington’s Favorite Caterer

 Amazing Food. Creative Vision. Variety of Venues. Unforgettable Ice Sculptures.

kellie@seasonsevents.com

Mon - Fri  - 
Sat - Sun Appointment Only
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Corporate Box Lunches

Nothing Frozen. Nothing Canned. We hand-craft delicious box lunches every day. Fresh.
Available for pick-up or delivery.*

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